All VALORANT technical issues and bug reports should go in this thread. Do keep in mind that there are no official Riot support staff on these forums. Your best bet to get into contact with Riot support is directly through their website: https://support-valorant.riotgames.com/hc/en-us You can also try contacting them on their Twitter support account: https://twitter.com/riotsupport

so my client closes all the time out of nowhere and my machine has the basic requirements to be able to play but in the same way it closes alone and sometimes there is an error called "Out of video memory trying to allocate texture!" someone help me please

I have a 4k screen, but I can't get Valorant to play nice with any other resolution. If play in 4k I have black bars on the side of the game. If I pick any other resolution the mouse pointer is off axis. If you would like a video clip I can provide. Thank you!

Cosmetic Issue Tier 8 Card: Code Red Image of Weapon is zoomed in when first viewed, and you can't zoom out

Hey everyone, so about 5 days ago I got a Valorant key finally and have been playing non-stop ever since. No bugs, no errors, nothing. The game has been running smooth! Until yesterday, when I decided to get on Valorant and stream and play a little bit, I started getting this error (error code 54). I couldn't even get into the main menu screen. So, I finally uninstalled the game, re-installed it, and then finally got able to get into the game. I thought my problem was solved, until when me and my 3 roommates (all on the same internet) decided to queue together. I couldn't select an operator, everything on my account showed up locked, even previous cards I have unlocked. I can't change anything. So I did a complete fresh install of the anti-cheat, etc. And have gotten Error 54 ever since. Haven't been able to even get into the game. And when I do, I can't pick an operator. If anyone knows any fix to this please help! I have done a fresh install, network options reset, reset my router, computer, etc. And nothing has changed. The reason I'm confused about this is because my 3 roommates are able to play perfectly fine. It is only me having this issue, even after the fresh network reset, internet reset, computer restart, everything. No avail. TLDR: Getting Error 54 everytime I launch, can't get into the game. And when I do get in and queue, I cannot pick an operator and I get a cooldown.

In the map Split there is a bug or a cheat where going towards A, in A lobby or cubby type area, enemies can shoot through the walls without being seen. pls fix rito

2.png Ich bekomme beim starten diese Fehlermeldung. Alle Visucal C++ Versionen wurden deinstalliert und erneut Installiert. Alle Versionen wurden von der Microsoft Seite gedownloadet. Ich hab die 32 bit und 64 bit Versionen jeweils einzelnd und gleichzeitig Installiert und laufen lassen. Ich habe sogar mal versucht nur "2015" zu Installieren (alle anderen deinstalliert) und es hat trotzdem nicht funktioniert. Ich habe alle Variationen durch die möglich sind. Direct X ist auf dem neusten Stand, Netframework ebenfalls. Windows 10 Updates wurden alle Installiert. Mehr kann ich nicht machen.

Excuse me. I didnt notice that the language you speak here is english. I can't start the game and get the error above. I removed and installed all of the Microsoft Virtual C++ versions. I installed both the 32bit and 64bit versions. I also tried only installing the 64 bit version or just the 32 bit version which normally doesnt matter, especially on a windows 10 system. I even only installed the required 2015 version and removed everything else, i tried the bundle version 2015-2019 and just the 2015 download. Ive gone through every possible variation and it doesnt work. Direct X, Netframework all have the lates versions and are fully updated. Windows 10 updates are all fully installed and no further updates are being found. I also repaired the already installed Visual c++ versions. I will not replace the "dll" files from unknown sources as that could create fatal damage and make the problem even worse. I don't know what else i can do so maybe its a problem with the game?

Whenever I try to load into Valorant it comes up with a error message that says, that I need Microsoft Virtual C++ 2015. So I went to my folders and it was downloaded. I deleted it then downloaded the 64x version. It still came up with the error message. So I restarted my computer and I went back in and it still had the message. Is there a way you guys could fix this?

In the new update you can now see the Bucky right click animation through the map anywhere. I have a video but it won't let me upload it. Issue is super easy to reproduce though, just go to any map and have someone right click with the bucky.

BIG NEW BUG FROM PATCH. Me and a friend played a game. All was normal,but after the game we are stuck in a loading screen. me and the other players on my team are stuck on this loading screen whether we close the game, restart computer. same loading screen. Any ideas?

Technical Issues/Bugs Megathread: Page 4

Technical Issues/Bugs Megathread

Sbeev

luzzcifer yeah this has been going on with mine for a while. I made sure I was on the latest version of windows, ran as an administrator, but it still won't work. The funny thing is it takes me to the Valorant launcher thing (where it tells you to update it before you click play) and I can still update the game, just not launch it.

este

so one day when i start the game this appeared, since this day i can't even start it, here is screenshot:
[upl-image-preview url=https://valorantforums.com/assets/files/2020-05-10/1589104478-867325-image.png]

luzzcifer

este
I'm having the same problem, the first time this error happened I had to uninstall the game, and download the installer again. just like that ..

estou tendo o msm problema, na primeira vez que aconteceu esse erro tive que desintalar o jogo, e baixar novamente o instalador. apenas assim..

yfurlaan

good afternoon, valorant's anti cheat is giving this bug on my computer, the game closes every time, and I've done everything and I can't fix it, does anyone know what it might be? already formatted the computer, already put the vgc in automatic in services.msc and nothing [upl-image-preview url=https://valorantforums.com/assets/files/2020-05-10/1589126737-596360-screenshot-119.png]

CodeERM

Killua I have the same problem, Randomly my game will freeze up, sometimes not even in a game just in the menus and it will say out of video memory, but I have plenty of video memory.

Sbeev

luzzcifer and did it work?

Sbeev

luzzcifer did it work for you, luzz?

AshiinElderVamp

Uh hey so basically my VALORANT runs smoothly and then like after every 3-4 mins it starts lagging for like 45 seconds, The same happens with LoL and its really annyoing do you know how to fix it?

elr0t

Sbeev for me it didnt

elr0t

Sbeev i reinstalled the riot vanguard and it worked

klemko321

Hi.
I tried everything to fix this bug. so basically i can see on the bottom left corner that teammates are talking but i can't hear them and if i talk it shows that i am talking but nobody can hear me cam somebody help me. i reinstalled the game changed some windows settings valorant options so i have nothing left can somebody please help

DrChinchilla

Unfixed cypher nerd cam:
https://clips.twitch.tv/PlumpVivaciousIcecreamTF2John

neacail19

So yesterday i was playing valorent fine. Now today it says that i have no access to the game. I've checked from the valorent site and it says that im not in the beta. Also my name is all jumbled up and not corresponding to my login name. Have i been hacked?

DrChinchilla

Frog butt:
https://clips.twitch.tv/SoftRoughHabaneroAMPEnergy

https://clips.twitch.tv/SwissCredulousGarlicOptimizePrime

https://clips.twitch.tv/HorribleMoistSquidEagleEye

lorddrakosa

Still can't launch vgc service for Vangaurd. My game worked for a while and suddenly stopped after last update. I have spent hours to try and get it to work and still nothing. So frustrated at this game. The anti cheat system is the most invasive ever. I hope they get this fixed.

suteu

Yesterday I was able to play, but it was veeerryyy very laggy, with huge spikes (from 100+ to 40 fps). Today, I couldn't pick my character until everyone in my team had already picked theirs. When i finally got to pick it, the timer just stopped at 0, stood there for like 20s and kicked me back to the lobby.

DrChinchilla

Guy admits he is smurfing mid game, I top frag for our team in 13 11 defeat with 305 combat score. I lose rank...[upl-image-preview url=https://valorantforums.com/assets/files/2020-05-13/1589355743-127281-cool-matchmaking-and-smurf-detection.png]

broculus_

Game is unplayable after update. I have high ping, 100-300, when I used to only have 40-80 max. No other game lags like this. This is bullsh**. No other game lags at all. VPN does not help the issue.

Namz

High ping issues in the Midwest. I, myself am having constant good ping (27ms), but all my friends are sitting at 120+. This issue only started after the recent update. When we all play together everyone's ping skyrockets, even mine. The weird thing is that our opponents alway have around 33 ping. I would like to think that they are on the same server as ours (chicago?), so i'm not sure if this is a server issue on riot's part, or a internet provider issue.

Findawg

I was wondering if someone could help me figure out my valorant problems. I installed 24 hours ago but everytime I go to start it up it just freezes on the page that say select display name. Then it goes on to say Error code 43 which I looked up and sorted out the suggested ways yet it still freezes at the same place and says the same error code 43. I looked up other ways that might help which told me to go into the logs and find the EasySettingBox in the largest logs but I noticed they have a lot of logs and I only had 4 logs the biggest one being 175KB which I knew wasn’t right. So I uninstalled it thinking that if I installed it again it may work but now I have 5 logs and the biggest one is 4KB.
Even though I’ve got error code 43 I don’t think that’s the only problem because of all these missing logs as error code 43 is only to do with servers not the files that are downloaded.
I’ve even put the log files on my desktop and tried running the game to see if it will repair itself but it didn’t.
When I only uninstall the vanguard then try start up the game it tells me to reinstall the vanguard which is expected and when I do that and start the game it enlarges the screen I keep getting stuck on and allows my to type. when I’m typing the screen goes back to normal size and when I’m finished typing it just freezes again. Not letting me select done, the error code 43 screen pops up again and I still can’t press quit game. So I have to close it in task manager.

if you can help me that would be awesome

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