All VALORANT technical issues and bug reports should go in this thread. Do keep in mind that there are no official Riot support staff on these forums. Your best bet to get into contact with Riot support is directly through their website: https://support-valorant.riotgames.com/hc/en-us You can also try contacting them on their Twitter support account: https://twitter.com/riotsupport

so my client closes all the time out of nowhere and my machine has the basic requirements to be able to play but in the same way it closes alone and sometimes there is an error called "Out of video memory trying to allocate texture!" someone help me please

I have a 4k screen, but I can't get Valorant to play nice with any other resolution. If play in 4k I have black bars on the side of the game. If I pick any other resolution the mouse pointer is off axis. If you would like a video clip I can provide. Thank you!

Cosmetic Issue Tier 8 Card: Code Red Image of Weapon is zoomed in when first viewed, and you can't zoom out

Hey everyone, so about 5 days ago I got a Valorant key finally and have been playing non-stop ever since. No bugs, no errors, nothing. The game has been running smooth! Until yesterday, when I decided to get on Valorant and stream and play a little bit, I started getting this error (error code 54). I couldn't even get into the main menu screen. So, I finally uninstalled the game, re-installed it, and then finally got able to get into the game. I thought my problem was solved, until when me and my 3 roommates (all on the same internet) decided to queue together. I couldn't select an operator, everything on my account showed up locked, even previous cards I have unlocked. I can't change anything. So I did a complete fresh install of the anti-cheat, etc. And have gotten Error 54 ever since. Haven't been able to even get into the game. And when I do, I can't pick an operator. If anyone knows any fix to this please help! I have done a fresh install, network options reset, reset my router, computer, etc. And nothing has changed. The reason I'm confused about this is because my 3 roommates are able to play perfectly fine. It is only me having this issue, even after the fresh network reset, internet reset, computer restart, everything. No avail. TLDR: Getting Error 54 everytime I launch, can't get into the game. And when I do get in and queue, I cannot pick an operator and I get a cooldown.

In the map Split there is a bug or a cheat where going towards A, in A lobby or cubby type area, enemies can shoot through the walls without being seen. pls fix rito

2.png Ich bekomme beim starten diese Fehlermeldung. Alle Visucal C++ Versionen wurden deinstalliert und erneut Installiert. Alle Versionen wurden von der Microsoft Seite gedownloadet. Ich hab die 32 bit und 64 bit Versionen jeweils einzelnd und gleichzeitig Installiert und laufen lassen. Ich habe sogar mal versucht nur "2015" zu Installieren (alle anderen deinstalliert) und es hat trotzdem nicht funktioniert. Ich habe alle Variationen durch die möglich sind. Direct X ist auf dem neusten Stand, Netframework ebenfalls. Windows 10 Updates wurden alle Installiert. Mehr kann ich nicht machen.

Excuse me. I didnt notice that the language you speak here is english. I can't start the game and get the error above. I removed and installed all of the Microsoft Virtual C++ versions. I installed both the 32bit and 64bit versions. I also tried only installing the 64 bit version or just the 32 bit version which normally doesnt matter, especially on a windows 10 system. I even only installed the required 2015 version and removed everything else, i tried the bundle version 2015-2019 and just the 2015 download. Ive gone through every possible variation and it doesnt work. Direct X, Netframework all have the lates versions and are fully updated. Windows 10 updates are all fully installed and no further updates are being found. I also repaired the already installed Visual c++ versions. I will not replace the "dll" files from unknown sources as that could create fatal damage and make the problem even worse. I don't know what else i can do so maybe its a problem with the game?

Whenever I try to load into Valorant it comes up with a error message that says, that I need Microsoft Virtual C++ 2015. So I went to my folders and it was downloaded. I deleted it then downloaded the 64x version. It still came up with the error message. So I restarted my computer and I went back in and it still had the message. Is there a way you guys could fix this?

In the new update you can now see the Bucky right click animation through the map anywhere. I have a video but it won't let me upload it. Issue is super easy to reproduce though, just go to any map and have someone right click with the bucky.

BIG NEW BUG FROM PATCH. Me and a friend played a game. All was normal,but after the game we are stuck in a loading screen. me and the other players on my team are stuck on this loading screen whether we close the game, restart computer. same loading screen. Any ideas?

Technical Issues/Bugs Megathread: Page 2

Technical Issues/Bugs Megathread

Sledgehog

The above was a snipit from the logs....

Fayd

https://i.imgur.com/Yp8dSJH.png

not sure if a bug or not. but this jett survived on 15 hp twice after taking a close range sheriff headshot for 150. dont think thats possible? if u analyze the damage values, no matter how this round went and how late/early the bullets came, she should have died from the headshot as the total damage is 200 even and this means she took a close range bodyshot and a close range headshot.

i admit that these shots happened at somewhat different times, the bodyshot being first, the headshot following slightly later in the round, but that is still 150 damage to the head and should always be a kill if im not mistaken. maybe a broken interaction with sage heal or a game mechanic im not aware of? but feels more like a bug.

TIBU

same as revoulution and also my stained glass player card dissapeared wtf

stained-glass.png

Keyru

Mike i got glitch when i opening game this is showing me

crash.png

EatingCereal

So my friend got Valorant and it keeps saying Version Mismatch so we can't play together.
For some reason he only has access to custom games as well so anyone know how he can fix this, so we can play together?

omgvalorant3

So I get this message when I try to run the installer.

307a06d88b5788828d9edb6147d0741d.png

JungleJoint

Vanguard is blocking core monitoring tools (CPU and GPU) preventing my machine from functioning properly. I have an R7 3700X on an ROG X570-E mobo.

Vanguard seems to take issue with the hardware-level monitoring that Ryzen Master (and CPU-Z as I also found) requires in order to work, and so it blocks these processes from initialising and prevents them from starting again. By exiting Vanguard, you will subsequently need to reinstall the application (e.g. remove and then install Ryzen Master again) in order for it to work without uninstalling Vanguard. MSI Afterburner (notably the monitoring via RTSS) is also broken now too. RTCore64.sys was blocked by Vanguard and now will not load, which is a core process needed for MSI AB to read device information. I have no GPU monitoring or control now, because of Vanguard.

This issue needs to be urgently addressed because this overly-aggressive and intrusive Anti-Cheat is preventing my system from functioning normally because it is preventing other software from monitoring the hardware of my machine. Did NOBODY think to check these things?

Serrep

Well, I put up with the fact that Vanguard blocks cpuz, hwmonitor, etc., BUT WHAT HELL VANGUARD BLOCKS HARDWARE VIRTUALIZATION. God, not only does your anti-cheat not work, it also causes problems!

AbyssUK

Hi,

I have finally got a key, i click the download button on the valorant website, and I have the Install Valorant.exe file in my PC. when I try to run this program, nothing happens

DrXGiants26

screenshot-01052020-20-26-51.png

Pretty annoying that my MSI Dragon Center gets disabled and the Programm is my default Pc software where i can just customize the lights of it and Put my Pc into silent or better gaming mode... pls fix Vanguard

hedied4a11

DrXGiants26 same issue with asus aura vanguard seems to be getting triggered by rgb controllers

LordBattleS

the anticheat of valorat that is (Vanguard) prevents me from playing with the boost of my gpu, and does not allow me to watch the temperator of my computer an anticheat karnel level is fine .... But don't block essential things

immagine.png immagine2.png

TheShadowBlade2210

When Sage ult is used on someone while you stand on the exact same spot, you and the person you revive will be stuck together and won't be able to move, not even wit Jett ability. (This happened to me with me as sage and jett in a corner)

SFCNightmare

Razer mouse and keyboard are blocked by Vanguard. Haven't seen anyone else with this issue. Don't know what to do

Yoyochillout

Installed the game/reset pc/vanguard start up/game wont launch/ uninstalled Game and Vanguard/Now none of my games work!

hedied4a11

So this morning I turned on my pc and Riot Vanguard stopped my asus aura for competitive integrity.
I already have a ticket with riot about the issue as I would prefer my rgb to be working. I was just wondering if it is an isolated issue with my pc or if vanguard has been tripping on other players rgb as well.

untitled.png

Current fix: I've had to uninstall vanguard to get rgb working again, but that means I can't play valorant which sucks.

hedied4a11

hedied4a11 Now another vanguard bug targeting rgb[upl-image-preview url=https://valorantforums.com/assets/files/2020-05-06/1588731240-221642-bug-2.png]

DaGuy_Vikavolt

So i open the Valorant Shortcut on my desktop, enter my information and then the window disappears. The actual game never comes up. So I delete and reinstall. Rinse and Repeat and no results. I check Control panel, and I don't see the anti-cheat, only the Valorant Program shows

dzierzal

I have a problem with the microphone every time I have to choose my microphone manually (yeti). Thanks

TripleCube

Issue
Only happens on European servers where the server freezes for everyone. Sometimes it happens to only on person. Most of the time it happens after someone glitched with inability to choose an agent it resets but it freezes another person. Its really hard to play a game because you spend 20 minutes just trying to find a game where it doesn't freeze on the agent screen. And after that comes the ping.
Most of the time happens when there is people in a party. Also it happens that no one can choose an agent. All of this happens 90% of the matchmaking.

Xlex95

Well hello i come here to post a screen with a problem that happened to me several times already the game froze, get out and when it recconects that happens and i cant see nothing, cant mo

screenshot-1.png

ove or buy nothing,

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