I tried both ways before the forum post and now and it didn't work.
my specs
Intel® Core™ i5 10gen 1035G1 1,0 - 3,6 GHz
8 GB RAM
1000 GB SSD
nVidia® GeForce MX 250 + Intel UHD Graphics
Windows 10 Home Edition
ok i have a solution for this problem.
the game works well.
support helped me.
I send to what they sent me
Open CMD as Administartor
Type set OPENSSL_ia32cap =: ~ 0x20000000 and press Enter
Restart the computer and the game should start without a problem
If the command fails, go to the start menu and search for "environment variables" and run as administrator.
You will have the option to add a system variable
Variable name: OPENSSL_ia32cap
Variable value: 0x20000000
You must restart your computer after this.
This is a problem with Ice Lake processors.